Challenges

Before finding Dollie, Change Digital faced several challenges in building their WAAS solution. They had been using a combination of manual processes and a different hosting provider, which resulted in slow and inefficient workflows. ChangeDigital had to manually set up each new site, including installing WordPress, setting up the appropriate templates, and emailing the customer with access details. This manual process was time-consuming and created a support burden that they could not sustain. Additionally, their previous hosting provider had limited features and was not scalable, which made it difficult to grow their business.

Solutions

Dollie provided Change Digital with a powerful and flexible WaaS solution that enabled them to build and manage high-quality websites for their clients quickly and easily. By using Dollie’s Site Blueprints, they were able to pre-configure common website setups and reduce the amount of manual setup work. They were also able to create a custom onboarding process for their clients using Gravity Forms and Stripe, which allowed them to launch customer sites directly to their private cloud and manage their sites via a white-label customer hub built with the Hub Builder plugin.

In the case of Change Digital, Dollie’s done-for-you lite option provided them with the resources they needed to get up and running quickly. With access to dedicated Dollie WordPress developers, they were able to get the help they needed to migrate their existing FlyWheel setup to Dollie’s private cloud and build out their white-label customer hub. With the added benefit of a streamlined billing and invoicing system, Change Digital was able to reduce their support burden and focus on delivering high-quality websites and services to their clients.

The End Result

Since partnering with Dollie, Change Digital has experienced significant growth and success. They were able to streamline their website building and management process, allowing them to focus on their core mission of helping political candidates build a strong online presence. They have seen an increase in the number of clients they are able to serve, as well as improved client satisfaction due to the streamlined and intuitive management tools provided by Dollie.

In addition, the use of Dollie’s Private Cloud and Site Blueprints has resulted in more reliable and high-performing websites for their clients. ChangeDigital has also been able to customize their customer portal to better reflect their branding and provide a more seamless experience for their clients.

Conclusion

In summary, ChangeDigital’s success with Dollie proves the effectiveness of a WAAS built on a powerful private cloud and centralized management tools. With Dollie’s fully customizable Hub Builder plugin, easy-to-use interface, and seamless billing and invoicing capabilities, businesses can create a professional online presence and scale their operations with ease. If you’re looking to build and grow your own WAAS, contact us today to see how Dollie can help you achieve your goals and match the achievements of ChangeDigital.